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Ajax Infiniti

new window 500 Bayly Street West, Ajax, Ontario, L1S 4G6

General

1-844-673-7790

Sales

1-844-673-8830

Services

1-844-673-8820

Parts

1-844-673-8840

Opening Hours

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Ajax Infiniti

Ajax Infiniti
new window 500 Bayly Street West, Ajax, Ontario, L1S 4G6

General

1-844-673-7790

Sales

1-844-673-8830

Services

1-844-673-8820

Parts

1-844-673-8840

Opening Hours

The INFINITI Distinction: A New Standard of Luxury

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Three Pillars Of The Infiniti Distinction Program

When you choose Ajax INFINITI, you gain access to the INFINITI Distinction™ program—our way of bringing premium VIP care and luxury convenience directly to your doorstep here in Ajax and the Greater Toronto Area.

Whether you are commuting along the 401 or relaxing at home, we elevate your entire ownership journey with seamless app features, complimentary maintenance, and a premium valet service designed completely around your busy schedule.

Infiniti has developed a three-pillar system that covers drivers the entire time you own your vehicle.

  • Connected Convenience: Utilizing the MyINFINITI App and premium InTouch™ services.
  • Comprehensive Care: Providing complimentary oil changes and tire rotations.
  • Complete Confidence: Offering trip interruption and travel assistance for peace of mind on the road.

Connected Convenience

Modern luxury requires seamless connectivity. We provide advanced digital tools to ensure your vehicle fits perfectly into your lifestyle:

  • Complimentary INFINITI InTouch™ Services: Every new purchase includes a 4-year subscription to the InTouch™ Services Premium Package.
  • Premium MyINFINITI App Features: Use your smartphone to remotely start your engine, lock or unlock doors, view vehicle health reports, and receive maintenance alerts.
  • INFINITI Valet Service: We respect your time. For scheduled maintenance, our valets will pick up your vehicle from your home or office and return it once the service is complete.
  • Select and Collect™: This service allows you to build and reserve your ideal INFINITI model online in just minutes.

Comprehensive Care

Our commitment to your vehicle’s performance is matched by our dedication to your comfort:

  • Oil Change & Tire Rotation Plan: We provide a complimentary maintenance plan for up to four years or 100,000 km (depending on the model) to enhance fuel efficiency and reduce emissions.
  • Courtesy Vehicles: To eliminate any inconvenience, we provide a complimentary courtesy vehicle whenever your INFINITI is in for warranty repair.
  • App-Based Scheduling: Manage your vehicle’s upkeep easily by scheduling service and maintenance directly through the MyINFINITI app.

Complete Confidence

Drive with total peace of mind, knowing that support is available whenever and wherever you need it:

  • 24/7 Roadside Assistance: We offer complimentary roadside support across Canada, 365 days a year. This includes battery boosts, fuel delivery, tire changes, and towing.
  • Trip Interruption Services: If a mechanical breakdown occurs more than 100 km from home, we reimburse you for meals, accommodation, and transportation expenses up to $500.
  • Personal Travel Planning: Our team can assist with trip planning to ensure your next journey is as smooth as your drive.

Discover The Infiniti Distinction

We are proud to offer the INFINITI Distinction™ program, a premium ownership experience designed to elevate every moment with your vehicle.

This standard of luxury is built into every newly leased or purchased vehicle, ensuring our guests in Toronto and the surrounding area receive exceptional care and comprehensive support.

Feature Infiniti Distinction Details
Complimentary Oil Change & Tire Rotation Infiniti's complimentary Oil Change & Tire Rotation Plan is proven to enhance the vehicle's performance while reducing fuel consumption and emissions**
INFINITI Select & Collect Select your ideal Infiniti model and trim, then see whether it's in stock. Reserve it online with a down payment and then collect it from us.
Comprehensive Warranty Infiniti vehicles include a 4-Year limited basic warranty and a 6-Year/110,000 km limited powertrain warranty*******
Complimentary Premium InTouch Services 24/7 Roadside Assistance in Canada and the U.S.
Roadside Assistance Enjoy complimentary Roadside Assistance across Canada and the US***
Premium MyInfiniti App Features Complimentary remote features, maintenance alerts and more at your fingertips
Infiniti Valet Service Complimentary vehicle pickup and delivery for service appointments****
Trip Interruption & Travel Assistance Transportation reimbursement if a breakdown occurs within 100 kms of home*****
Courtesy Car Wash Came in for a service? Drive out with your vehicle washed so your Infiniti looks as good as it runs.
Courtesy Vehicle Visiting a retailer for a warranty repair? Drive out with a complimentary Infiniti Courtesy Vehicle at participating retailers while your vehicle is being worked on.******

 

Infiniti Distinction Program Compared To The Competition

Brand Signature Program Highlights What Makes It Stand Out Infiniti Comparison
Lexus
  • 4 years of roadside assistance
  • personalized service campaigns
  • Concierge-style services at home
  • No dealership visits required
  • Infiniti Distinction also includes roadside and personalized service care
BMW
  • Proactive care via app
  • Service inclusive packages
  • Roadside assistance
  • Tech-driven alerts, seamless scheduling
  • Premium parts coverage
  • Through Infiniti Distinction, owners can access a Tech concierge and proactive support
Mercedes-Benz
  • Trip interruption coverage
  • Roadside Assistance
  • meConnect support
  • High-touch digital support
  • Travel reimbursement
  • Luxury service centers
  • Infiniti Distinction offers similar roadside and concierge support
Audi
  • Roadside assistance tied to warranty, towing, jump-starts and reimbursement options
  • Efficient emergency support
  • Flexible reimbursement for service gaps
  • Get seamless service and top-notch, 24/7 roadside assistance with the Infiniti Distinction Program

 

Infiniti Distinction Frequently Asked Questions

  • * package depends on model and trim, for more details visit https://www.infiniti.ca/intouch/infiniti-intouch.html
    **An Oil Change & Tire Rotation Plan is not a substitute for performing scheduled maintenance in accordance with your Owner’s Manual
    ***Roadside Assistance and Trip Interruption available during the first 36 months after initial new vehicle delivery. Restrictions apply. See owner's manual for details.
    ****Valet services are offered at the discretion of individual retailers and may not be available at all locations. Availability and service details vary by retailer. Please check with your chosen retailer directly for specific information.
    *****Roadside Assistance and Trip Interruption available during the first 36 months after initial new vehicle delivery. Restrictions apply. See owner's manual for details.
    ******INFINITI Courtesy Vehicle during Basic New Vehicle Limited Warranty at INFINITI retailers for scheduled warranty service subject to availability. Restrictions apply.
    *******For complete information concerning coverage, conditions, and exclusions, see your INFINITI Retailer and read the actual New Vehicle Limited Warranty booklet. For more information, see https://www.infiniti.ca/about/faq/warranty-faq.html.