Infiniti InTouch Connected Services

Convenience And Luxury Combined

Experience the perks of easy navigation, top-notch security, keyless entry, in-car Wi-Fi, and awesome entertainment – all packed into one cool, cutting-edge dashboard system.

Find out how these awesome connectivity features were created to make your drive smoother and your life a tad easier.

Infiniti Intouch Services

We're super excited to share some awesome news with you!

All our new models will now come with free access to INFINITI InTouch™ Services. That means you get a 5-year free trial of the Select package and a 4-year free trial of the Premium package. 

Imagine having features like Automatic Collision Notification, Emergency Call, 24/7 Roadside Assistance, and even Remote Engine Start right from your smartphone or smartwatch.

It's all about making your life easier and safer. Just a heads-up, the trial periods might vary depending on the model and year.

Driving an INFINITI just got a whole lot more fun with the MyINFINITI app.

If you're an Infiniti owner, this app is your new best friend, especially if you've got an active Infiniti InTouch™ Services subscription.

Imagine starting your car remotely, tapping into connected services, checking your vehicle's health, scheduling maintenance, and so much more—all from your phone.

And if you ever need customer support or roadside assistance, it's just a tap away. Because let's face it, you deserve to have everything you need in one handy spot.

Infiniti InTouch Support

You’ll find the answers to all of your questions about Infiniti Intouch Support by speaking with our team, or on this Infiniti Frequently Asked Questions page.

Feature availability is dependent on vehicle model, trim level, packaging and options. Trial included with vehicle purchase. A compatible connected device may be required and feature availability may be dependent on device’s capability. Refer to connected device’s owner’s manual for details. Late availability for some features.

Driving is serious business and requires your full attention. Only use features and connected devices when safe and legal to do so. Some features, including automatic crash notification and SOS, are dependent upon the telematics device being in operative condition, its ability to connect to a wireless network, compatible wireless network availability, navigation map data and GPS satellite signal receptions, the absence of which can limit or prevent the ability to reach Customer Care or receive support. GPS mapping may not be detailed in all areas or reflect current road status. Never program GPS while driving. Only use Remote Engine Start and Remote Horn features in accordance with any laws, rules or ordinances in effect in your vehicle’s location.

Some services and features are provided by and dependent on third party service providers and not INFINITI. Should such service providers terminate or restrict service or features, service or features may be suspended or terminated without notice or with no liability to INFINITI or its partners or agents. Services and features may require compatible cellular network provided by independent companies not within INFINITI or its partners’ or agents’ control. Cellular network signal strength may vary and may not be available in all areas or at all times. Services and features may not function if cellular network is unavailable, restricted, or terminated. INFINITI and its partners or agents are not responsible for associated costs or other third-party changes that may be required for continued operation due to cellular network unavailability, restriction, or termination (including equipment replacements/upgrades, if available, or roaming charges on alternative networks). Technology is evolving, and changes by independent companies are not within INFINITI’s or its partners’ or agents’ control.

Enrollment, owner consent, personal identification number (PIN), and subscription agreement may be required to receive full suite of features and services. Trial periods (if applicable) begin on the date of vehicle purchase or lease of a new INFINITI. Trial periods and feature availability may be subject to change at any time and may be subject to early termination without notice. Required subscriptions may be sold separately for each available feature or service after trial period ends, and may continue until you call service provider to cancel. Installation costs, one-time activation fee, other fees and taxes may apply. Fees and programming subject to change. Feature may be subject to age restrictions in some areas. Subscriptions governed by service provider’s subscription agreement, terms and conditions and privacy statements available at service provider’s website. Text rates or data usage may apply. INFINITI InTouch™ with WiFi terms and conditions of subscriber agreement apply. Included with vehicle purchase 3GB or 90Day Trial on equipped new INFINITI vehicles. Once your vehicle has exceeded the coverage parameters of the roadside assistance benefits included with your vehicle purchase, you will be responsible for any charges incurred by obtaining roadside assistance for your vehicle. For complete information concerning warranty coverage, conditions and exclusions, please see your INFINITI dealer and read the warranty information booklet.

The INFINITI names, logos and slogans are trademarks owned by or licensed to Nissan Motor Co. Ltd. or its North American subsidiaries. Other trademarks and trade names are those of their respective owners.

If equipped, your vehicle may include a trial period of INFINITI InTouch™ connected features and services such as Emergency Call and Automatic Collision Notification, Wi-Fi, Navigation, Bluetooth and other connected features. For complete information about your INFINITI InTouch™ features and services, please visit: https://www.infiniti.ca/intouch.html or consult your vehicle’s INFINITI InTouch™ Owner’s Manual at https://www.infiniti.ca/owners/search-for-manuals-and-guides.html. Compatible connected device may be required. Subject to GPS and wireless network availability and connection, and system/technology limitations. Terms and conditions of subscriber agreement apply for INFINITI InTouch™ Services and INFINITI InTouch™ with Wi-Fi.